Privacy Policy
Last updated: September 20, 2025
Data Controller
AgileWorks
78 Amathountos Avenue
3105 Limassol, Cyprus
Phone: +357 25 392 748
Email: info@domain.com
Our Commitment to Your Privacy
At AgileWorks, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our services. We are committed to transparency and compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand your rights and how we handle your personal data.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Contact us through our website forms (name, email address, phone number, message content)
- Subscribe to our newsletters or communications
- Request information about our services
- Engage with our coaching or consulting services
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation behavior
This information is collected through cookies and similar tracking technologies. Please see our Cookie Policy for more details.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
To respond to your inquiries, provide information about our services, and deliver coaching or consulting engagements you have requested.
Communication
To send you relevant information, updates, newsletters, and marketing communications (only with your consent or where otherwise permitted by law).
Website Improvement
To analyze website usage, understand user preferences, and improve our website functionality and user experience.
Legal Compliance
To comply with legal obligations, prevent fraud, and protect our rights and the rights of others.
Legal Basis for Processing
We process your personal data based on the following legal grounds: consent (when you provide it), contractual necessity (to deliver our services), legitimate interests (to improve our services and communicate with you), and legal obligations (to comply with applicable laws).
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with third parties only in the following circumstances:
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Service Providers: We work with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (such as email service providers, analytics platforms, and hosting services). These providers are contractually obligated to protect your data and use it only for the purposes we specify.
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Legal Requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.
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With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
Data Security and Protection
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security measures include:
Encryption
SSL/TLS encryption for data transmission and secure storage protocols
Access Controls
Restricted access to personal data on a need-to-know basis
Monitoring
Regular security audits and monitoring for potential threats
Staff Training
Regular training on data protection and security best practices
While we implement robust security measures, please be aware that no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your personal information to the best of our ability.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods vary depending on the type of data and purpose:
- Contact Form Data: Retained for up to 2 years or until you request deletion
- Service Engagement Records: Retained for the duration of the engagement plus 7 years for legal and accounting purposes
- Marketing Communications: Retained until you unsubscribe or request deletion
- Analytics Data: Aggregated and anonymized data may be retained indefinitely
When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal procedures.
Your Privacy Rights
Under the GDPR and other applicable data protection laws, you have the following rights regarding your personal data:
Right to Access
You can request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Right to Erasure
You can request that we delete your personal data, subject to certain legal exceptions.
Right to Restrict Processing
You can request that we limit how we use your personal data in certain circumstances.
Right to Data Portability
You can request a copy of your personal data in a structured, commonly used, machine-readable format.
Right to Object
You can object to certain types of processing, including processing for direct marketing purposes.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw your consent at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us at info@domain.com or use our contact form. We will respond to your request within one month, or inform you if we need additional time.
You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or your local data protection authority if you believe we have not handled your personal data appropriately.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features.
- Disable cookies through your browser settings (see our Cookie Policy for more details).
- Contact us directly to request the deletion of any previously shared personal data.
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.
International Data Transfers
Our website may be accessed from countries outside of Cyprus and the European Union. If you access our website from outside these regions, please be aware that your information may be transferred to, stored, and processed in Cyprus or other countries where our service providers operate.
When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your data in accordance with GDPR requirements.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page and may provide additional notice through our website or by email.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information. Your continued use of our website after any changes indicates your acceptance of the updated policy.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please don't hesitate to contact us:
Email: info@domain.com
Phone: +357 25 392 748
Address: 78 Amathountos Avenue, 3105 Limassol, Cyprus
We are committed to resolving any privacy concerns you may have and will respond to your inquiries as promptly as possible.